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Get prepared for your stay

what to know about your stay

Tucked away on the outskirts of Ashford, the Granary offers a warm and welcoming retreat with its own private terrace, perfect for morning coffee or unwinding with a book. Guests are also welcome to enjoy the on-site tennis court, set within the beautiful gardens of Water Farm. Blending original charm with a fresh, contemporary style to create a comfortable home-from-home in the heart of Kent.

The Granary at Water Farm

guest information

Please plan to check out by 11 am on your departure day. A full checkout guide will be provided towards the end of your stay.

Later checkout may be possible on request for a fee, subject to availability, and we’re always just a message away if you need any assistance.

check-out info:

Before your stay, we’ll provide all the essential details to make your arrival seamless, including directions, check-in instructions and parking information. You’ll also receive helpful tips to prepare for your stay plus we'll ask any items we can provide for your arrival to ensure a relaxing and enjoyable visit from the moment you arrive.

pre-arrival:

What to Know:

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binoculars or spotting scope

camera for capturing memories

personal items & TOILETRIES 

yummy food and drinks

walking boots & coats

seasonally appropriate clothing

Booking directly gives you a personal touch, flexible options, and the chance to discuss any special requests. It’s a popular choice with repeat guests who love returning to The Granary for a tailored hassle-free getaway.

book directly

Booking.com is a global platform that makes finding and reserving accommodations easy and secure. With instant confirmation, flexible options and guest reviews, it helps travellers plan stays with confidence.

book on booking.com

Airbnb is a trusted online platform that connects travelers with unique accommodations around the world. It makes booking easy, secure, and convenient, with reviews, instant confirmation and communication.

book on airbnb

how to book:

 Frequently Asked Questions

Faq

Is the Granary suitable for children?

01

Yes, The Granary is very family-friendly. There is a twin bedroom with two full size single beds, making it ideal for children. An infant travel cot, highchair, and stair gates are available on request at no additional cost but must be requested prior to booking. The Granary is a great choice for families, with parks and local attractions nearby to explore, and children will also enjoy seeing the alpacas grazing in the paddock next to the Granary.

What is your pet policy?

02

We do not allow pets at The Granary. This is due to the presence of animals on the grounds and to help us maintain a high standard of cleanliness, including avoiding any concerns around allergies for future guests.

Are their nearby outdoor activities?

03

Yes! Kent is full of outdoor activities to suit all ages and interests and nearby you can enjoy coastal and country walks, visit nearby wildlife parks, and explore many historical sites. All our guests receive an interactive digital guide packed with tips and suggestions to help you make the most of your time in Kent and keep you entertained throughout your stay.

When is check-in and check-out time?

04

Check-in at The Granary is from 3:00pm, and check-out is by 11:00am on the day of departure. Late check-outs may be available subject to availability and may incur an additional fee. Please contact us in advance if you’d like to request this.

What payment methods are accepted?

05

For bookings made through third-party platforms such as Airbnb, guests can pay securely using credit or debit cards. For direct bookings, payment is processed upon receipt of an invoice and can be made safely via bank transfer or a secure payment link. All transactions are handled securely to protect your personal and financial information.

What is your cancellation policy?

06

Guests may cancel free of charge within 48 hours of booking, provided the cancellation is made at least 14 days before check-in. Cancellations made after the 48-hour window may be subject to charges in line with the booking platform’s cancellation terms. No refunds will be given for early departures or unused nights. We strongly recommend guests take out appropriate travel insurance.

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